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Fast delivery, only DHL was a bit slower but the customer service was super neat and quick to inform us about the status of our package. Every item feels like a new package!
This was the third order. I'm very happy with the quality, because after intensive use, it's still good to wear. Again, beautiful designs and features this time.
They respond quickly, think along with you, and are very customer-friendly. In short: top service! Additionally, the quality of the clothes is very good. Very satisfied!
The order arrived quickly and in good condition. The quality is really great, it's comfortable to wear and the fit is perfect. Definitely recommended!
Very satisfied with my long sleeve. Beautiful materials and the finish is neat. Customer service also responded quickly to my question.
Already my third order and still great. Fast delivery, neat packaging and the clothes remain beautiful after washing.
FIND OUT MORE
What are the shipping costs?
At Alvero Atelier, we charge €4.95 shipping costs per order. We offer free shipping for orders over €75. Once your order is on its way, you will receive a track & trace code that allows you to easily follow your package.
How can I contact you?
Certainly! Our customer service is available 24/7 to answer all your questions. Feel free to contact us at info@alveroatelier.com
How can I return my order?
Returning an item is very simple! After purchase, you have 14 days to return your product. Please note: items purchased through our sale page cannot be returned.
Send an email to our customer service at info@alveroatelier.com. State your order number, the product you wish to return, and the reason for the return.
Our customer service is ready to process your return quickly and smoothly.
When can I expect my order?
We will ship your order securely and reliably with a delivery time of 4–8 business days, including track & trace.
What size should I choose?
Our items are oversized. If you are unsure between two sizes, choose your normal size for a relaxed fit or a size smaller for a tighter fit. Please refer to the size chart on the product page for exact measurements.
What material are the products made from?
All our long sleeves and t-shirts are made from high-quality, heavyweight cotton for a premium feel and long-lasting durability.
What payment methods do you accept?
You can securely pay with iDEAL, credit card, Apple Pay, Google Pay, Bancontact, and more. All payments are processed via a secure connection.
Can I still change my order?
Please contact us as soon as possible via the contact page. As long as your order has not yet been shipped, we will be happy to adjust it for you.
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